Cookie Policy
Learn how Punch pizza uses cookies to enhance your pizza ordering experience and keep your preferences fresh!
Last updated: January 1, 2024
1. Introduction
Welcome to the sweetest part of our website - our Cookie Policy! Just like our delicious pizzas, we believe in being transparent about all our ingredients, including the digital cookies we use on our website pizzas-punchs.click.
This Cookie Policy explains what cookies are, why we use them, and how you can manage them. By using our website, you consent to our use of cookies in accordance with this policy and our Privacy Policy.
Quick Bite of Info
Don't worry - these cookies won't add calories to your order! Digital cookies are small text files that help us remember your preferences and make your pizza ordering experience smoother than our dough.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. Think of them as tiny recipe cards that help us remember how you like your digital pizza experience served!
Types of Cookies
Session Cookies: These are temporary cookies that disappear when you close your browser - like the steam from a hot pizza slice!
Persistent Cookies: These stick around for a specified period, helping us remember your preferences for future visits - just like how we remember your favorite pizza toppings.
First-Party Cookies: Set directly by our website to enhance your experience.
Third-Party Cookies: Set by external services we use, such as Google Analytics or social media platforms.
3. Why We Use Cookies
We use cookies for several delicious reasons:
- Essential Website Functionality: To keep our website running smoothly and securely
- Remember Your Preferences: Your delivery location, favorite pizzas, and dietary preferences
- Shopping Cart Management: Keep track of your order as you build the perfect meal
- Performance Improvement: Understand how visitors use our site to make it better
- Personalized Experience: Show you relevant content and offers
- Analytics and Statistics: Measure website performance and user behavior
- Marketing and Advertising: Deliver relevant ads and promotional content
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Punch pizza | Session management and user authentication | Essential | Session |
| csrf_token | Punch pizza | Security protection against cross-site request forgery | Essential | Session |
| cookie_consent | Punch pizza | Stores your cookie consent preferences | Essential | 1 year |
| cart_id | Punch pizza | Maintains your shopping cart contents | Essential | 30 days |
| delivery_location | Punch pizza | Remembers your delivery location for order processing | Essential | 7 days |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Analytics | 2 years |
| _gid | Google Analytics | Distinguishes unique users within 24 hours | Analytics | 24 hours |
| _gat_UA-XXXXXXX-X | Google Analytics | Used to throttle request rate | Analytics | 1 minute |
| _gtag_UA_XXXXXXX_X | Google Analytics | Enhanced eCommerce tracking for orders | Analytics | 2 years |
4.3 Functionality Cookies
These cookies enhance the functionality of our website by remembering your preferences and settings.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_preferences | Punch pizza | Stores UI preferences like theme and layout | Functional | 6 months |
| recent_orders | Punch pizza | Remembers your recent orders for quick reordering | Functional | 90 days |
| dietary_preferences | Punch pizza | Stores dietary restrictions and allergies | Functional | 1 year |
| favorite_items | Punch pizza | Tracks your favorite menu items | Functional | 1 year |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel for tracking conversions and remarketing | Marketing | 90 days | |
| fr | Contains unique browser and user ID for targeted advertising | Marketing | 90 days | |
| ads_prefs | Punch pizza | Stores advertising preferences and opt-out choices | Marketing | 2 years |
| campaign_tracking | Punch pizza | Tracks marketing campaign effectiveness | Marketing | 30 days |
5. Third-Party Cookies
We work with trusted third-party services that may place cookies on your device. Here are the main ones:
Google Analytics
We use Google Analytics to understand how our website is used and to improve our services. Google Analytics cookies collect information about your use of our website anonymously.
Google Privacy Policy | Google Analytics Opt-out
We use Facebook Pixel to measure the effectiveness of our advertising and show you relevant ads on Facebook and Instagram.
Facebook Privacy Policy | Facebook Ad Preferences
Payment Processors
Our payment partners (Stripe, PayPal) may use cookies to process transactions securely. These cookies are essential for payment processing.
6. Cookie Duration
Our cookies have different lifespans depending on their purpose:
| Duration | Cookie Types | Examples |
|---|---|---|
| Session (Until browser closes) |
Security and essential functionality | PHPSESSID, csrf_token |
| 24 Hours | Short-term analytics | Google Analytics _gid |
| 7 Days | Location preferences | delivery_location |
| 30 Days | Shopping preferences and campaigns | cart_id, campaign_tracking |
| 90 Days | Recent orders and marketing | recent_orders, Facebook cookies |
| 1 Year | Long-term preferences | cookie_consent, dietary_preferences |
| 2 Years | Analytics and advertising | Google Analytics _ga, ads_prefs |
7. How to Manage Cookies
You have several options for managing cookies on our website:
7.1 Browser Settings
You can control cookies through your browser settings. Here's how to do it in popular browsers:
Google Chrome
- Click the three-dot menu (⋮) in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings
- To block specific sites: Click "See all site data and permissions"
Mozilla Firefox
- Click the menu button (☰) and select "Settings"
- Select the "Privacy & Security" panel
- In the "Cookies and Site Data" section, click "Manage Data"
- Search for "pizzas-punchs.click" to manage our cookies specifically
- Use the dropdown next to "Enhanced Tracking Protection" to adjust settings
Safari (macOS)
- Click "Safari" in the menu bar and select "Preferences"
- Click the "Privacy" tab
- Choose your cookie preferences under "Cookies and website data"
- Click "Manage Website Data" to see stored data
- Search for "pizzas-punchs.click" and remove if desired
Microsoft Edge
- Click the three-dot menu (...) and select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Choose "Block third-party cookies" or "Block all cookies"
- Use "See all cookies and site data" to manage specific sites
7.2 Opt-Out Links
You can also opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook: Facebook Ad Preferences
- General Advertising: Network Advertising Initiative Opt-out
- Digital Advertising Alliance: DAA WebChoices Tool
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see our cookie consent banner. You can:
- Accept all cookies for the full experience
- Customize your preferences by category
- Reject non-essential cookies (some features may be limited)
- Change your preferences anytime by clicking the cookie settings link in our footer
8. Consequences of Disabling Cookies
Important: What Happens When You Disable Cookies
While we respect your choice to disable cookies, please note that some website functionality may be affected:
Essential Cookies Disabled:
- Unable to complete online orders or payments
- Shopping cart won't work properly
- Can't stay logged into your account
- Security features may not function
- Website preferences won't be saved
Functional Cookies Disabled:
- Won't remember your delivery location
- Can't save favorite menu items
- Recent orders won't be displayed
- Dietary preferences need to be set each visit
- Limited personalization features
Analytics Cookies Disabled:
- We can't improve the website based on usage data
- Limited ability to fix performance issues
- Can't measure what content is most helpful
Marketing Cookies Disabled:
- You may see less relevant advertisements
- Special offers may not be targeted to your interests
- Can't track the effectiveness of our promotions
9. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting not to track users. Currently, there is no standard for how websites should respond to DNT signals.
Our current approach to DNT signals:
- We acknowledge DNT signals but don't automatically disable all tracking
- Essential cookies for website functionality will still be used
- We recommend using our cookie consent tool for more granular control
- Analytics and marketing cookies can be disabled through your browser or our consent tool
To enable Do Not Track in your browser:
- Chrome: Settings > Privacy and security > Send a "Do Not Track" request
- Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
- Safari: Preferences > Privacy > Ask websites not to track me
- Edge: Settings > Privacy, search, and services > Send "Do Not Track" requests
10. Updates to This Policy
Just like we occasionally update our menu with new delicious options, we may need to update this Cookie Policy from time to time. When we do:
- We'll post the updated policy on this page
- The "Last updated" date at the top will be revised
- For significant changes, we'll notify you via email or website banner
- We may ask for renewed consent if required by law
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy. Your continued use of our website after any changes indicates your acceptance of the updated policy.
11. Contact Us
Got questions about cookies that aren't the edible kind? We're here to help! If you have any questions about this Cookie Policy or our use of cookies, please don't hesitate to reach out:
Get in Touch
Email: [email protected]
Phone: +1 407-593-4422
Address:
9101 International Dr #1220
Orlando, FL 32819, USA
Privacy Matters
For privacy-related questions, please include "Cookie Policy" in your email subject line so we can direct your inquiry to the right team member.
We typically respond to cookie and privacy inquiries within 2-3 business days.
12. More Information
Want to learn more about cookies and online privacy? Here are some helpful resources:
General Cookie Information:
- All About Cookies - Comprehensive guide to browser cookies
- Cookiepedia - Database of cookies used by websites
- UK ICO Cookie Guidance
Browser Help Pages:
Privacy Rights and Tools:
- Privacy Badger - Browser extension to block trackers
- Ghostery - Another tracker blocking tool
- PrivacyTools.io - Privacy-focused software recommendations
Our Commitment to You
At Punch pizza, we believe that great food comes with great responsibility - including protecting your digital privacy. We're committed to being transparent about our cookie usage and giving you control over your data. If you ever have concerns or suggestions about our privacy practices, we want to hear from you!
Ready to enjoy some real cookies? 🍕
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